Terms & Conditions

Effective Date: July 7, 2026

Welcome to ETAP Qatar. By accessing or using our website and purchasing our products or services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing this website, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About ETAP Qatar

ETAP Qatar provides customized products and services including, but not limited to:

NFC Business Cards
Digital Business Cards
PVC Cards
Metal Cards
Wooden Cards
Acrylic Products
ID Cards
Event NFC Cards & Tags
Loyalty & Access Cards
Custom Printing Solutions

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors or stock availability.
Request additional information before processing an order.

4. Product Customization

Many of our products are custom-made according to customer specifications.

Customers are responsible for ensuring that:

Submitted artwork is accurate.
Logos and text are free from spelling errors.
Uploaded files are print-ready.

ETAP Qatar is not responsible for mistakes approved by the customer before production.

5. Pricing

All prices displayed on the website are in Qatari Riyal (QAR) unless otherwise stated.

Prices may change without prior notice.

Taxes, shipping charges, and additional customization fees may apply where applicable.

6. Payments

Payment must be completed before production or shipment unless otherwise agreed.

We accept approved payment methods available on our website.

Orders will only be processed after successful payment confirmation.

7. Shipping & Delivery

Delivery times provided are estimates only.

Delays caused by:

Courier companies
Customs
Weather conditions
Public holidays
Force majeure events

are beyond our control.

Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Due to the customized nature of our products:

Personalized products cannot be returned unless defective.
Refunds are only issued for manufacturing defects or incorrect items supplied by ETAP Qatar.
Claims must be submitted within 7 days of receiving the order.

9. Order Cancellation

Orders may only be cancelled before production begins.

Once production has started, cancellation requests may not be accepted.

10. Intellectual Property

All website content including:

Logos
Images
Graphics
Product designs
Text
Icons
Layouts

are the property of ETAP Qatar unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

11. Customer Responsibilities

Customers agree to:

Provide accurate information.
Use the website lawfully.
Respect intellectual property rights.
Not misuse or interfere with website functionality.

12. Website Availability

We strive to keep our website available at all times.

However, we do not guarantee uninterrupted access and may suspend the website temporarily for maintenance, upgrades, or technical issues.

13. Limitation of Liability

ETAP Qatar shall not be liable for:

Indirect or consequential damages.
Business interruption.
Loss of profits.
Data loss.
Delays beyond our reasonable control.

Our total liability shall not exceed the amount paid for the relevant order.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services provided by external websites.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

ETAP Qatar reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised effective date.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Qatar.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Qatar.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

ETAP Qatar

Website: etap.qa

Email: [email protected]

Phone: +974 55769142